Please Note: All red links in the section below will open in a new tab/window.
To return to this page after clicking a link, close the new tab/window.

Bureau of Rehabilitation Services


Bureau of Rehabilitation Services (BRS)

General Contact Info:

Main Phone: 800-537-2549
Client Assistance Program (CAP): 800-842-7303
Bureau of Education and Services for the Blind: 800-842-4510 or

Click here (or see list below) to find your local BRS office.

General Purpose of Agency:

The mission of BRS is to create opportunities that enable individuals with significant disabilities to work competitively and live independently.  We strive to provide appropriate, individualized services, develop effective partnerships, and share sufficient information so that consumers and their families may make informed choices about the rehabilitation process and employment options.

BRS provides individuals with significant physical and/or mental disabilities (see Eligibility, below) the tools, information and support they need to find a job. The BRS Vocational Rehabilitation (VR) Program provides one-on-one support for job seekers who have a disability.


  • The individual has a physical or mental impairment which poses a substantial barrier to employment


  • The individual requires vocational rehabilitation services to prepare for, enter into, engage in or retain gainful employment in the competitive labor force
  • If you currently receive SSI and/or SSDI, you are presumed to be eligible for BRS services, pending determination that you are determined likely to able to benefit from them for pursuit of a goal for employment.
  • It is NOT necessary to be receiving SSI and/or SSDI to be determined eligible for BRS services.

Specific Activities of Interest to Persons Living With AIDS:

  • Vocational counseling
  • Benefits counseling
  • Job search assistance
  • Skill training and career education
  • School-to-work transition services
  • On-the-job training in business and industry
  • Assistive technology services such as adaptive equipment for mobility, communication and work activities
  • Vehicle and home modifications
  • Supported employment services
  • Services to assist in restoring or improving a physical or mental health condition
  • Help in accessing other programs like transportation assistance

What you can expect:

Clients will experience accessing services from BRS as:

  • Contacting your local BRS office to apply for services
  • Depending on your local BRS office, the first meeting may be a small group orientation meeting, or one-on-one application meeting with a counselor – if a person living with HIV/AIDS is concerned about potential disclosure of your HIV-status in a group orientation meeting, they may request to be scheduled for an individual appointment with a counselor.
  • Following the completion and submission of an application for services, activities will revolve around determination of eligibility for BRS services (see Eligibility above)
  • Eligible clients will work with their counselor to develop an Individual Plan for Employment (IPE), based on review of their job interests, skills and other factors relevant to their job search. The client will determine, with their counselor, a job goal and the combination of services and resources needed to achieve it.
  • Clients will work with their counselor throughout the process of implementing the plan for employment, leading up to and following up after beginning a job or completing services to help you stay in your job.

How to effectively access this agency:

Click here to apply for services with the BRS Vocational Rehabilitation Program.

After you have submitted your application, you will be assigned to work with a vocational rehabilitation counselor. After you have been determined eligible for BRS services, you will work with your counselor to develop a job goal and your Individual Plan for Employment (IPE). This plan will include all of the steps and resources identified as needed to support your success in achieving your job goal.

Bring your “A” game to your work with your BRS vocational rehabilitation (VR) counselor. Investing in developing this partnership is in your own best interests.

Throughout your vocational rehabilitation process, there may be tremendous opportunities unlocked for you through BRS to access assistance, training, job placement and other resources that may not be available to you elsewhere. Maintain a goal of moving through your vocational rehabilitation process so that you come through it set up for the best possible employment situations!

BRS District Offices:

Ansonia BRS Office
158 Main Street (rear entrance)
Ansonia, CT 06401
Tel: 203-732-1667

Bridgeport BRS Office
Administrative Office
1057 Broad Street
Bridgeport, CT 06604
Tel: 203-551-5500

Central Office
(see Hartford BRS Office listing for Hartford services)
25 Sigourney Street, 11th Floor
Hartford, CT 06106
Tel: 860-424-4844
Toll Free: 800-537-2549
TDD/TTY: 860-424-4839

Danbury BRS Office
342 Main Street
Danbury, CT 06810
Tel: 203-207-8990

Danielson BRS Office
95 Westcott Road
Danielson, CT 06239
Office Hours: Monday – Friday, 8:30 a.m. to 4:30 p.m.
Tel: 860-412-7070

Enfield BRS Office
Enfield staff are temporarily working out of the Hartford office and can be reached at the following numbers: Allyson Pequita 860-897-3139; Susanne Ventura 860-897-3140; Alicia Hart 860-897-3141. Please see directions to the Hartford office.

Hartford BRS Office
3580 Main Street
Hartford, CT 06120
Tel: 860-723-1400

Manchester BRS Office
699 East Middle Turnpike
Manchester, CT 06040
Tel: 860-647-5960

Middletown BRS Office
117 Main Street Extension
Middletown, CT 06457
Tel: 860-704-3070

New Britain BRS Office
30 Christian Lane
New Britain, CT 06051
Tel: 860-612-3569

New Haven BRS Office
Administrative Office
414 Chapel Street, Suite 301
New Haven, CT 06511
Tel: 203-974-3000

New London BRS Office
Shaw’s Cove Six – CT Works
New London, CT  06320
Tel: 860-439-7686

Norwich BRS Office
113 Salem Turnpike – North Bldg., Suite 200
Norwich, CT   06360
Tel: 860-859-5720

Stamford BRS Office
1642 Bedford Street
Stamford, CT 06905
Tel: 203-251-9430

Torrington BRS Office
62 Commercial Boulevard, Suite 1
Torrington, CT 06790
Tel: 860-496-6990

Waterbury BRS Office
249 Thomaston Avenue
Waterbury, CT 06702
Tel: 203-578-4550